Effective Date: February 14, 2014
PLEASE READ THE FOLLOWING TERMS OF SERVICE RELATING TO YOUR USE OF THE WEBSITES, EMAIL AND INTERACTIVE AND MOBILE APPLICATIONS ("HERBAL ALCHEMIST APPLICATIONS") WHICH ARE OWNED AND OPERATED BY HERBAL ALCHEMIST ("HERBAL ALCHEMIST") CAREFULLY. THESE TERMS OF SERVICE GOVERN YOUR USE OF THE HERBAL ALCHEMIST APPLICATIONS AND ALL PRODUCTS AND SERVICES OFFERED THROUGH THE HERBAL ALCHEMIST APPLICATIONS.
ACCEPTANCE OF TERMS OF SERVICE.
Updates to Terms. Herbal Alchemist reserves the right to update or change these Terms at any time by posting the most current version of the Terms on the Herbal Alchemist Applications. Herbal Alchemist will provide notice of changes to the Terms by posting the new Terms on the Herbal Alchemist Applications with a new Effective Date shown. All such changes in the Terms shall be effective from the Effective Date set when it is posted on the Herbal Alchemist Applications. Your continued use of the Herbal Alchemist Applications or Services after we post any changes to the Terms signifies your agreement to any such changes. If you do not agree to these Terms, you must discontinue using the Herbal Alchemist Applications and Services.
Electronic Form. By accessing the Herbal Alchemist Applications and Services you consent to have this Agreement provided to you in electronic form.
Non-electronic Copy. You have the right to receive this Agreement in non-electronic form. You may request a non-electronic copy of this Agreement either before or after you electronically sign the Agreement. To receive a non-electronic copy of this Agreement, please send an e-mail to email@example.com or send a letter and self-addressed stamped envelope to: Herbal Alchemist Products, Inc., 3565 South Las Vegas Blvd., Suite 392, Las Vegas, NV 89109
Purchasing Products and Services. By accepting a risk free trial or making a purchase you agree to provide (i) true, accurate, current and complete information as prompted by the registration form, and (ii) maintain and properly update your account information to keep it true, accurate, current and complete.
CHARGES ON YOUR BILLING ACCOUNT.
If you purchase a risk free trial, Herbal Alchemist will bill you for your online account using the billing information you provide (your "Billing Account") for use of the Service and you agree to be responsible for return shipping of the product should you wish to cancel during your trial period. You agree to pay Herbal Alchemist all charges at the prices then in effect for your use of the Service using your Billing Account, and any applicable taxes, and you authorize Herbal Alchemist to charge your chosen payment provider (your "Payment Method") for the Service. You agree to make payment using that selected Payment Method. Herbal Alchemist reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment and to update your information from available third party sources.
Recurring Billing. Access to the Service may consist of an initial period, where you can try a product risk free, followed by recurring periodic charges as agreed to by you. By entering into this Agreement, you acknowledge that your risk free trial has an initial shipping and processing fee and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. To change or cancel your Service at any time, call our customer service representatives at 1-877-730-5016. Your products will be automatically shipped per the offer you originally accepted but you can change a shipment or product at any time by calling us at 1-877-730-5016. Your non-termination or continued use of the Service reaffirms that Herbal Alchemist is authorized to charge your Payment Method. Herbal Alchemist may submit those charges for payment and you will be responsible for such charges. Herbal Alchemist MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU AFFIRMATIVELY CANCEL YOUR SERVICE OR NOTIFY US THAT YOU WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE Herbal Alchemist REASONABLY COULD ACT TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD.
Current Information Required. YOU MUST PROMPTLY NOTIFY Herbal Alchemist IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT). IF YOU FAIL TO PROVIDE Herbal Alchemist ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT Herbal Alchemist MAY CONTINUE CHARGING YOU FOR ANY USE OF THE SERVICE UNDER YOUR BILLING ACCOUNT UNLESS WE HAVE EVIDENCE THAT YOU HAVE TERMINATED YOUR USE OF THE SERVICE.
Payment Method. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method (the "Payment Method Provider"). If Herbal Alchemist does not receive payment from your Payment Method Provider, you agree to pay all amounts, which may include lesser amounts which Herbal Alchemist will charge to your Account up to what is due on your Billing Account upon demand.
Change in Amount Authorized. If the amount to be charged to your Billing Account varies from the current rate set forth in your initial offer due to an increase in our current rates (other than due to the imposition or change in the amount of state sales taxes), Herbal Alchemist shall provide notice of the amount to be charged and the date of the charge at least 10 days before the scheduled date of the transaction. Any agreement you have with your Payment Method Provider will govern your use of your Payment Method. You agree that Herbal Alchemist may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.
Free Trials and Other Promotions. Any free trial or other promotion that provides introductory free or risk free access to Services must be used within the specified time of the trial as provided in the offer you accept. You must cancel your membership before the end of the trial period in order to avoid being charged a membership or other fee.
Returns and Refunds. Unopened products in their original sealed containers may be returned for a full refund with 14 days of purchase. Due to the nature of our merchandise, opened products may not be returned at any time. To receive an RMA number, please call 1-877-730-5016 ext 3 within 14 days of purchase. No returns are accepted without a Return Merchandise Authorization (RMA) number. There is a 20% restocking fee for all returns.
For Billing-Related Inquires. For assistance with billing-related issues please call us at 1-877-730-5016
USE OF THE SERVICES.
Personal Use. The Herbal Alchemist Applications and the Services offered are intended for your personal, noncommercial use in accordance with these Terms. You agree that you will not (i) copy, display or distribute any part of the Herbal Alchemist Applications without Herbal Alchemist's prior written consent, or alter or modify any part of the Herbal Alchemist Applications other than as may be reasonably necessary to use the Herbal Alchemist Applications and Services for their intended purpose. You will take no action to interfere with, interrupt, destroy or limit the functionality of the Herbal Alchemist Applications and Services or any computer software or hardware or telecommunications equipment. You will not distribute or transmit any content or software or other computer files that contain a computer virus or other harmful component.
Communication Services. The Services may contain public forums designed to enable you to communicate with others (the "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and, when applicable, related to the particular Communication Service ("User Content"). Herbal Alchemist has no obligation to monitor the User Content. However, Herbal Alchemist reserves the right to review materials posted to the Communication Services and to remove any User Content at any time, without notice, for any reason and in its sole discretion. Herbal Alchemist reserves the right to terminate or suspend your access to any or all of the Communication Services at any time, without notice, for any reason whatsoever. You acknowledge that chats, postings, and other communications by users are not controlled or endorsed by Herbal Alchemist, and such communications shall not be considered reviewed, screened or approved by Herbal Alchemist. User Content, including statements made in public forums reflect only the views of their authors. Herbal Alchemist specifically disclaims any liability with regard to the User Content and any actions resulting from your participation in any Communication Services. Managers and hosts of Communications Services are not authorized Herbal Alchemist spokespersons, and their views do not necessarily reflect those of Herbal Alchemist. Herbal Alchemist representatives may monitor your User Content on the Herbal Alchemist Applications, but we cannot monitor all of the User Content on the Herbal Alchemist Applications, and we do not attempt to do so. If you encounter something you find objectionable and in violation of these Terms, you can report it to firstname.lastname@example.org.
By using the Communication Services and submitting User Content to the Herbal Alchemist Applications, you grant to Herbal Alchemist, and its successors in business and assigns, a perpetual, worldwide, royalty-free, and non-exclusive license to reproduce, distribute, modify, edit, display, adapt, create derivative works from and market and promote the User Content, for any commercial purposes, and in any medium now existing or hereinafter developed, and to use your name, likeness, voice, performance, and any personal information you submit with or contained within the User Content, without your prior approval or the payment of any compensation and without notice. You also grant each user of the Herbal Alchemist Applications a non-exclusive license to access your User Content as permitted through the functionality of the Herbal Alchemist Applications and under these Terms. To the extent permitted by applicable laws, you hereby waive any moral rights you may have in the User Content you submit.
You acknowledge and agree that your communications with other users via the Communications Services are public and not private communications, and that you have no expectation of privacy concerning your use of these Communications Services or your User Content. You acknowledge that personal information that you communicate on the Communications Services may be seen and used by others and result in unsolicited communications; therefore, we strongly encourage you not to disclose any personal information about yourself in your public communications on our Services. Herbal Alchemist is not responsible for information that you choose to communicate to other users via the Communications Services, or for the actions of other users. All User Content must comply with User Posting Requirements.
User Posting Requirements. You agree that you may not access or use the Services and/or related Communication Services, in order to:
The Services and all material published on the Herbal Alchemist Applications, including, but not limited to text, photographs, video, graphics, music, images, animations, audio, "applets" (incorporated into the software data), sounds, messages, comments, ratings, and other materials on the Herbal Alchemist Applications are owned by Herbal Alchemist or its licensors and is protected by copyright, patents, trademarks, trade secrets and/or other proprietary rights, including under the United States copyright laws. Herbal Alchemist owns a copyright in the selection, coordination, arrangement and enhancement of such content and a copyright in the Herbal Alchemist Applications. Herbal Alchemist's products' names and its logos are trademarks of Herbal Alchemist Products, Inc. and are protected by state and federal laws. All other trademarks appearing on the Herbal Alchemist Applications ("Marks") are trademarks of their respective owners. Users are prohibited from using any Marks without the written permission of Herbal Alchemist or such third party that may own the Marks. You may not copy, publish, transmit, distribute, perform, sell, create derivative works of, or in any way exploit, any of the content, in whole or in part, without Herbal Alchemist's prior written consent. You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any aspect of the Herbal Alchemist Applications or Service. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. You may download content for your personal, non-commercial use only as provided in these Terms, provided that you keep intact all copyright and other proprietary notices. Copying or storing of content other than for personal use is expressly prohibited without prior permission from us or the copyright holder identified in the copyright notice contained in the content.
No License Granted. Except for allowing you to use the Herbal Alchemist Applications and Services for your personal use as set forth in the paragraph above, when you use the Herbal Alchemist Applications and Services, you are not receiving a license or any other rights from Herbal Alchemist, including intellectual property or other proprietary rights of Herbal Alchemist. You understand that you have no rights to the Herbal Alchemist Applications and Services or any other Herbal Alchemist property except as we indicate in these Terms.
DIGITAL MILLENNIUM COPYRIGHT ACT ("DMCA") NOTICE
Herbal Alchemist operates in accordance with the terms of the Digital Millennium Copyright Act (the "Act") and avails itself of the protections under the Act. We reserve the right to remove any User Content on the Herbal Alchemist Applications and Services which allegedly infringes another person's copyright. We are under no obligation to, and do not, scan content posted for any violations of third party rights, however, we respect the copyright interests of others and it is our policy not to permit materials known by us to infringe another party's copyright to remain on the Herbal Alchemist Applications and Services. If you believe any materials on the Herbal Alchemist Applications and Services or the Service infringe a copyright, you should provide us with written notice that at a minimum contains:
All DMCA notices should be sent to:
Age Requirements. You must be at least 18 years old or the age of majority in your state of residence, whichever is older, to join Herbal Alchemist and to use the Services.
Links. You may be able to access other websites or resources through links on the Herbal Alchemist Applications. Because Herbal Alchemist has no control over such sites and resources, you acknowledge and agree Herbal Alchemist is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials available from such sites or resources nor does Herbal Alchemist endorse any such sites or the products or services assessable on such sites. You further acknowledge and agree that Herbal Alchemist shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
Disclaimer of Warranties. YOU UNDERSTAND THAT YOUR USE OF THE Herbal Alchemist APPLICATIONS AND SERVICES (INCLUDING ANY DOWNLOADS OR ANY LOSS OF DATA OR OTHER DAMAGE TO YOUR COMPUTER SYSTEM YOU EXPERIENCE FROM USING Herbal Alchemist APPLICATIONS AND SERVICES) IS AT YOUR SOLE RISK. YOU UNDERSTAND THAT THE Herbal Alchemist APPLICATIONS AND SERVICES AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT INCLUDED IN OR ACCESSIBLE FROM THE Herbal Alchemist APPLICATIONS AND SERVICES, ARE PROVIDED ON AN "AS IS" "WHERE-IS" AND "WHERE AVAILABLE" BASIS, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE TO YOU. IN ADDITION TO THE PRECEDING PARAGRAPH AND OTHER PROVISIONS OF THIS AGREEMENT, ANY ADVICE THAT MAY BE POSTED ON THE Herbal Alchemist APPLICATIONS ARE FOR INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY AND IS NOT INTENDED TO REPLACE OR SUBSTITUTE FOR ANY PROFESSIONAL FINANCIAL, MEDICAL, LEGAL, OR OTHER ADVICE. Herbal Alchemist MAKES NO REPRESENTATIONS OR WARRANTIES AND EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY CONCERNING ANY TREATMENT, ACTION BY, OR EFFECT ON ANY PERSON FOLLOWING THE INFORMATION OFFERED OR PROVIDED WITHIN OR THROUGH THE Herbal Alchemist APPLICATIONS AND SERVICES. IF YOU HAVE SPECIFIC CONCERNS OR A SITUATION ARISES IN WHICH YOU REQUIRE PROFESSIONAL OR MEDICAL ADVICE, YOU SHOULD CONSULT WITH AN APPROPRIATELY TRAINED AND QUALIFIED SPECIALIST. YOU ACKNOWLEDGE THAT Herbal Alchemist MAKES NO WARRANTY THAT THE Herbal Alchemist APPLICATIONS OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. YOU UNDERSTAND THAT Herbal Alchemist DOES NOT WARRANT THAT THE RESULTS OBTAINED FROM YOUR USE OF THE Herbal Alchemist APPLICATIONS OR SERVICES WILL MEET YOUR EXPECTATIONS. NO WARRANTY OF ANY KIND, WHETHER ORAL OR WRITTEN, CAN MODIFY THE TERMS OF THE DISCLAIMER SET FORTH IN THIS DOCUMENT. YOUR USE AND BROWSING OF THE Herbal Alchemist APPLICATIONS AND SERVICES IS AT YOUR OWN RISK. IF YOU ARE DISSATISFIED WITH ANY OF THE MATERIALS CONTAINED IN THE Herbal Alchemist APPLICATIONS AND SERVICES, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE ACCESSING AND USING THE Herbal Alchemist APPLICATIONS AND SERVICES.TO THE FULLEST EXTENT PERMITTED BY LAW, Herbal Alchemist DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS OF ANY KIND (EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS) AS TO THE Herbal Alchemist APPLICATIONS AND SERVICES AND ALL INFORMATION, PRODUCTS, AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS, AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THE Herbal Alchemist APPLICATIONS AND SERVICES.
ALL CONTENT, PRODUCTS AND THIRD PARTY SERVICES ON THE Herbal Alchemist APPLICATIONS, OR OBTAINED FROM A WEBSITE TO WHICH THE Herbal Alchemist APPLICATIONS ARE LINKED ARE PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. Herbal Alchemist DOES NOT ENDORSE AND IS NOT RESPONSIBLE FOR THE MERCHANTABLITY OF ANY PRODUCT OR SERVICE ACCESSED FROM THE Herbal Alchemist APPLICATIONS AND SERVICES OR A LINKED SITE. OTHER THAN AS REQUIRED BY LAW, UNDER NO CIRCUMSTANCE WILL Herbal Alchemist BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THE Herbal Alchemist APPLICATIONS AND SERVICES OR A LINKED SITE, OR YOUR RELIANCE ON ANY PRODUCT OR SERVICE OBTAINED FROM THE Herbal Alchemist APPLICATIONS AND SERVICES OR A LINKED SITE.
Liability Limitation. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL Herbal Alchemist OR ITS PARENT, SUBSIDIARIES OR AFFILIATES BE LIABLE TO YOU (OR ANY THIRD PARTY MAKING CLAIMS THROUGH YOU) FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOSS OF USE, PROFITS, DATA, OR OTHER INTANGIBLES, OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, UNAUTHORIZED ACCESS TO AND TAMPERING WITH YOUR PERSONAL INFORMATION OR TRANSMISSIONS, ARISING OUT OF OR RELATED TO THE USE, INABILITY TO USE, UNAUTHORIZED USE, PERFORMANCE, OR NON-PERFORMANCE OF THE Herbal Alchemist APPLICATIONS AND SERVICES, EVEN IF Herbal Alchemist HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE. UNLESS LIMITED OR MODIFIED BY APPLICABLE LAW, THE FOREGOING DISCLAIMERS, WAIVERS AND LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE. Herbal Alchemist'S LICENSORS AND CONTRACTORS ARE INTENDED THIRD-PARTY BENEFICIARIES OF THESE DISCLAIMERS. IF ANY PART OF THESE WARRANTY DISCLAIMERS OR LIMITATIONS OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN Herbal Alchemist'S AGGREGATE LIABILITY FOR ALL CLAIMS UNDER SUCH CIRCUMSTANCES FOR LIABILITIES SHALL NOT EXCEED $10.
Indemnity/Release. You understand that you are personally responsible for your behavior while on the Herbal Alchemist Applications or using the Services and agree to indemnify and hold Herbal Alchemist, and its parent, subsidiaries, affiliates, business partners, and their respective officers, directors, employees, and agents, harmless from and against any loss, damage, liability, cost, or expense of any kind (including attorneys' fees) that we may incur arising out of or related to your use of the Herbal Alchemist Applications and or Services or in connection with a third party claim or otherwise, in relation to your use of the Herbal Alchemist Applications or Services or access to the Herbal Alchemist Applications, or your violation of either these Terms, applicable law or the rights of any third party. You are solely responsible for your own interactions with any persons you interact with who you met through the Herbal Alchemist Applications and Services. To the extent permitted under applicable laws, you hereby release Herbal Alchemist from any and all claims or liability related to your use of the Herbal Alchemist Applications or Services.
In connection with the foregoing release, you hereby waive California Civil Code Section 1542 (and any similar provision in any other jurisdiction) which states: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor."
Access to Services. Herbal Alchemist reserves the right to change, discontinue or suspend its Services at any time for any reason. Herbal Alchemist shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Terms. Any decision Herbal Alchemist makes relating to termination or suspension of any person's account shall be final and binding. You agree that we may terminate, modify, discontinue or abandon the Herbal Alchemist Applications and Services with or without notice to you and that we will not be liable to you or any third party as a result of such termination, modification, discontinuance or abandonment. If this Agreement is terminated for any reason, the provisions within sections titled PROPRIETARY RIGHTS, and LEGAL NOTICES shall survive any such termination.
No Third Party Beneficiaries. You agree that, except as otherwise expressly provided in this Agreement, there shall be no third party beneficiaries to this Agreement.
RESOLUTION OF DISPUTES
Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Nevada without application of conflict of laws rules, except that the Arbitration provision shall be governed by the Federal Arbitration Act.
Resolution of any Dispute. In the event a dispute arises between you and Herbal Alchemist, we want to provide you with an efficient, neutral and cost-effective means of resolving the dispute. Most customer concerns can be resolved quickly and to the customer's satisfaction by calling our customer care department at 1-866-963-9485, or e-mailing us at email@example.com. If, however, there is an issue that needs to be resolved, these Terms describe how both of us will proceed:
Timing of Dispute: Any claim you may have with respect to Herbal Alchemist, the Services, the content or the Herbal Alchemist Applications and Services must be commenced within two (2) years after the claim arises or it shall be barred.
Limitation of Legal Remedies. INSTEAD OF SUING IN COURT, YOU AND Herbal Alchemist EACH AGREE TO ARBITRATE DISPUTES ON A BILATERAL (INDIVIDUAL) BASIS. You and Herbal Alchemist agree that any dispute, controversy or claim arising out of arising out of or relating to any aspect of our relationship; any content accessible from Herbal Alchemist Applications, including User Content; claims that may arise after the termination of the Services; and claims related to marketing efforts, including complaints concerning unsolicited text messages, emails, and telemarketing calls. ("Claim(s)") which cannot be settled through the customer service department refunding your payments in full, shall be resolved by one arbitrator through binding arbitration. This agreement to arbitrate is intended to be broadly interpreted. It includes Claims based in contract, tort, statute, fraud, misrepresentation or any other legal theory. The arbitrator's decision and award is final and binding, with some exceptions under the Federal Arbitration Act, 9 U.S.C. 1, et seq., and judgment on the award may be entered in any court with jurisdiction.
Class Action Waiver. We each agree that each of us are waiving the right to a trial by jury and may bring claims against the other only in an individual capacity and not in a class action or representative proceeding. All arbitrations under these Terms shall be conducted on an individual (and not a class-wide) basis, and an arbitrator shall have no authority to award class-wide relief. You acknowledge and agree that these Terms specifically prohibit you from commencing any legal proceedings as a representative of others or joining in any arbitration proceedings brought by any other person ("Class Action Waiver").
Arbitration Procedures. A party who intends to seek arbitration must first send to the other a written Notice of Dispute describing the nature and basis of the Claim and setting forth the specific relief sought. All Notices to Herbal Alchemist shall be sent to the following address: Alurent Products, Inc., ATTN: Legal Department, 3565 South Las Vegas Blvd., Suite 392, Las Vegas, NV 89109. All notices sent by Herbal Alchemist to you will be sent to the email provided in your Billing Account. Upon receipt of such Notice, the other party shall have a sixty (60) day period in which it may satisfy the Claim against it by fully curing the Claim and/or providing all the relief requested in the Notice, and/or entering into a settlement to resolve the Claim to the mutual satisfaction of the parties. After the expiration of such sixty-day cure period, you or Herbal Alchemist may commence an arbitration proceeding. The arbitration of any Claim under this Agreement shall be referred to the American Arbitration Association ("AAA") under its rules and procedures, including the AAA's Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer-Related Disputes. These rules and procedures are available by calling the AAA or by visiting its web site at www.adr.org. The arbitration of any Claim shall be conducted in the State in which you reside, and for any claim that does not exceed $10,000 Herbal Alchemist will: (1) pay all costs of the arbitration; (2) if you prefer will conduct the arbitration by telephone, and (3) will not seek attorney's fees in the event Herbal Alchemist prevails. Each party shall pay the fees and costs of its own counsel, experts and witnesses.
Choice of Law. This Agreement concerns a transaction in interstate commerce, and therefore shall be governed by the United States Federal Arbitration Act, 9 U.S.C. § 1 et seq. The FAA's provisions, not state law, govern all questions of whether a dispute is subject to arbitration.
Exception. All parties, including related third parties, shall retain the right to seek adjudication in a small claims tribunal for disputes within the scope of such tribunal's jurisdiction. Any dispute, which cannot be adjudicated within the jurisdiction of a small claims tribunal, shall be resolved by binding arbitration, with the exception of any claim or action for indemnification, contribution, interpleader, or injunctive relief arising out of a Claim, which claims or actions shall not be subject to arbitration. Any appeal of a judgment from a small claims tribunal shall be resolved by binding arbitration.
Survival. This arbitration provision shall survive termination of this Agreement and the closing of your account or membership.
Severability. If any provision of these Terms is declared or found to be unlawful, unenforceable or void, such provision will be ineffective only to the extent that it is found unlawful, unenforceable or void, and the remainder of the provision and all other provisions shall remain fully enforceable except that if for some reason this prohibition on Class Action Waiver cannot be enforced, then this agreement to arbitrate will not apply.
These Terms and policies incorporated herein, are the entire agreement between you and Herbal Alchemist. They supersede any and all prior or contemporaneous agreements between you and Herbal Alchemist relating to your use of the Herbal Alchemist Applications or the Services. Herbal Alchemist may assign these Terms, in whole or in part, at any time. If any part of these Terms is determined to be invalid or unenforceable, it will not impact any other provision of these Terms, all of which will remain in full force and effect. Headings in the Terms are for convenience of reference only and shall not affect the interpretation or construction of this agreement. The failure of Herbal Alchemist to partially or fully exercise any rights or the waiver of Herbal Alchemist of any breach of these Terms by you, shall not prevent a subsequent exercise of such right by Herbal Alchemist or be deemed a waiver by Herbal Alchemist of any subsequent breach by you of the same or any other term of these Terms. The rights and remedies of Herbal Alchemist under these Terms and any other applicable agreement between you and Herbal Alchemist shall be cumulative, and the exercise of any such right or remedy shall not limit Herbal Alchemist 's right to exercise any other right or remedy.
Contact Us. Please contact us at firstname.lastname@example.org or 1-877-730-5016 if you have any questions about the Terms.
Copyright (c), 2014, Alurent Products, Inc. All rights reserved.